Shipping Policy

Most of our orders are shipped 2-3 days from purchase pending on credit verification. Once your order is shipped, we estimate you will receive your order within 1 business day (Greece) and 5-7 business days (Europe and international costumers) of its ship date.  Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Shipping costs are nonrefundable. 

Product care

To make sure your meraki bag ages beautifully, we recommend that you avoid exposure to direct light and any source of heat and moisture. Please avoid contact with any oil or chemical based substances, perfumes and anything containing alcohol and its derivatives. If your bag comes in contact with water or any of of the above substaces, gently clean with a dry, non-fluffy absorbent cloth.  Always store in the meraki dustbag.

Returns & Refunds

We want you to love your Meraki  for years to come and will gladly process exchanges for orders within 7 days of receipt. WE DO NOT ACCEPT RETURNS. Sales bags are non refundable.

Contact our  team at handmadebymeraki@gmail.com or call +30 6934728827 to receive your free exchange label.

All items must be returned in perfect condition and with the original packaging. We are unable to offer an exchange on items that are scratched, damaged or not in their original packaging.

Shipping and handling charges paid on your original shipment are non-refundable. 

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